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Privacy Policy

Privacy Notice website

This privacy notice informs you about the processing of personal data on our website. The privacy notice applies regardless of the domains, platforms and devices used (e.g. desktop, mobile, etc.).

We inform you about the processing of your personal data and the rights to which you are entitled under the European General Data Protection Regulation (GDPR). Personal data as defined by the GDPR is any information relating to an identified or identifiable natural person (‘data subject’), e.g., name, address, e-mail, order data, vehicle data.

In our privacy notice, we use various other terms as defined by the GDPR. These include terms such as processing, restriction of processing, profiling, pseudonymisation, controller, processor, recipient, third party, consent, supervisory authority and international organisation. You can find the corresponding definitions for these terms in Article 4 of the GDPR.

1. Who is responsible for data processing and whom can I contact?

The entity responsible for the processing of personal data is:

Qunomedical GmbH

Chausseestraße 8

10115 Berlin

+49 30200042054

dataprotection@qunomedical.com

You can contact our data protection officer at:

mip Consult GmbH

Attorney-at-law Asmus Eggert

Wilhelm-Kabus-Str. 9

10829 Berlin

+49 30200042054

dataprotection@qunomedical.com

www.sofortdatenschutz.de

2. What sources and data do we use?

We process personal data that we receive from you while using our website and, if applicable, in the course of our business relationship.

In the case of purely informational use of our website, i.e. if you do not register or otherwise submit information to us, we only collect the personal data that your browser transmits to our server. When you access our website, we collect the following access data, which is technically necessary for us to present our website to you and to ensure stability and security. The access data includes the IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (i.e. name of the specific website accessed), access status/HTTP status code, amount of data transferred in each case, referrer URL (previously visited page), operating system and its interface, language and version as well as type of browser software, notification of successful retrieval.

Furthermore, we receive your personal data if you contact us via the contact form or e-mail. Personal data here are, for example, name, address, e-mail, telephone number, Type of therapy, date of the treatment and, if applicable, the data that you send us as a message (hereinafter referred to as "contact data").

3. What do we process your data for (purpose of processing) and on what legal basis?

We process personal data in accordance with the provisions of the European Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG) for the following purposes and on the basis of the following legal grounds:

Consent, Art. 6 para 1 sentence 1 lit. a GDPR

If you have given us consent to process personal data for certain purposes, in particular for contacting you (e.g. via our contact form or by e-mail, WhatsApp etc.) and handling the enquiry, sending newsletters, advertising by telephone, e-mail, SMS, etc.), this processing is lawful on the basis of your permission. Consent may be withdrawn at any time. Please note that the withdrawal is only effective for the future. Processing that took place before the withdrawal is therefore not affected. The withdrawal can be sent to the above contact details.

Consent, Art. 6 para 1 sentence 1 lit. a and Art. 9 para 1 GDPR

By ticking the checkbox for the Consent Declaration when submitting the contact form, you are explicitly giving your informed consent for the collection, processing and use of the personal information, including your health data, that you provide for this purpose to us in order for us to obtain information on options for and the cost of the medical services that you are interested in. This includes the transfer of your data to hospitals, clinics, or other health service providers inside and outside the EU/EEA

Performance of a contract or execution of pre-contractual measures upon request of the person, Art. 6 para 1 lit b GDPR

When contacting us (via contact form or by e-mail, telephone or WhatsApp), in addition to any consent given to processing the contact request and its handling your data will be processed prior to entering in to a contract or to perform and execute a contract (Art. 6 para 1 lit. b GDPR)

If you contact us as a healthcare provider (via contact form, email, messenger service, etc.), your contact data and information about your practice or clinic will be processed for the purpose of handling the contact request and its processing also on the basis of the implementation of pre-contractual measures and for the performance of a contract, Art. 6 para. 1 sentence 1 lit. b) DSGVO.

Consent, Art. 6 para. 1 sentence 1 lit. a GDPR

When you visit our website for the first time, you will be asked whether you also wish to accept non-essential cookies. If you consent to the use of non-essential cookies, this will allow us to analyze the use of our website. Furthermore, we may carry out various marketing activities based on your interactions with the website, other marketing channels and other third parties, such as social networks.

Establishment of an employment relationship, § 26 BDSG and after completion of the application procedure in case of rejection to protect legitimate interests, Art. 6 para. 1 sentence 1 lit. f GDPR (defense against claims), if applicable, if consent has been given, Art. 6 para. 1 sentence 1 lit. a GDPR

When you contact us (via contact form or e-mail) in connection with your application, we process your data in order to check your suitability for the position (or other open positions in our companies, if applicable) and to carry out the application process. Your application data will be screened by the HR department after receipt of your application. Suitable applications will then be forwarded internally to the department responsible for the respective open position. There a decision will be made on the further procedure. In principle, only those persons in the company have access to your data who require this for the proper conduct of our application procedure.

As part of the balancing of interests for the safeguarding of legitimate interests, Art. 6 para. 1 sentence 1 lit. f GDPR

We process your access data (see data specified under item 2 above) to safeguard our legitimate interests or those of third parties. In particular, we pursue the following legitimate interests:

Ensure IT security, in particular, the security of the Website; we also store the IP address in the event that someone leaves behind illegal content using the comment function (insults, prohibited propaganda, etc.) and we must be able to determine the author's identity for our own legal protection.

Advertising or market and opinion research, unless you have objected to the use of your data;

Assertion of legal claims and defence in case of legal disputes.

4. Who can access my data?

Within the organization, departments that need to know your data to fulfil our contractual and regulatory obligations can access your data.

In addition, processors (Art. 28 GDPR) engaged by us may also obtain access to data for the above-mentioned purposes. These are companies in the categories of IT services, printing services, telecommunications, sales and marketing. If we use processors to provide our services, we will take appropriate legal precautions as well as the relevant technical and organizational measures to protect personal data in accordance with applicable law.

Any transfer of data to third parties will be made only within the scope of legal requirements. We will disclose your data to third parties only if this is required, for example, under Art. 6 para. 1 sentence 1 lit. b GDPR for contractual purposes or based on legitimate interests pursuant to Art. 6 para 1 sentence 1 lit. f GDPR in the economic and effective operation of our business or if you have consented to the transfer of data. In the case of purely informational use of the website, we do not pass on any data to third parties.

5. How long will my data be retained?

For security reasons (e.g. to clarify acts of abuse or fraud), log file information is stored for a maximum of 90 days and then deleted (see point 2 above). Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the final clarification of the respective incident.

To the extent required, we process and store your personal data for the duration of our business relationship, which includes, for example, referrals to our healthcare providers, including non-medical follow-up, and the initiation and execution of a contract with our partner clinics.

Applicant data will be deleted after 6 months in the event of a rejection. If you have agreed to further storage of your personal data, we will transfer your data to our applicant pool. There, the data will be deleted if you revoke your consent or after 5 years at the latest. Should we fill the advertised position with you, your data will be stored in our personnel management system.

In addition, we are subject to various storage and documentation obligations, which result, among other things, from the German Commercial Code (HGB) and the German Fiscal Code (AO). The retention and documentation periods specified there are six and ten years respectively.

Finally, the storage period is also assessed according to the statutory limitation periods, which, for example, according to §§ 195 et seq. of the German Civil Code (BGB), are usually 3 years, but in certain cases can be up to thirty years, whereby the regular limitation period is three years.

If you exercise your rights as a data subject, we will store the information provided to you in this regard until the expiry of the statutory limitation period pursuant to Section 31 para 2 no 1 OWiG, Section 41 para 1 BDSG, Article 83 para 5 lit b GDPR for 3 years. This period may be extended if the statutory limitation period is extended due to interruptions of the limitation period (e.g. in the context of inquiries by the supervisory authorities).

6. Are data transferred to a third country or to an international organization?

The data provided will be processed within the European Union and in the USA. For countries without an adequacy decision by the Commission according to Article 45 GDPR, as is the case with the USA, we generally agree on EU standard contractual clauses with the recipients of your data or obtain your consent for the data transfer.

Note: The protection of personal data in the USA does not correspond to the level of data protection required by the EU. In particular, there are no enforceable rights to protect your data against access by government authorities. Therefore, there is a risk that these government agencies can access personal data without the data transmitter or the recipient being able to effectively prevent this.

7. What are my data subject rights?

In accordance with Art. 15 GDPR, you have the right of access as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data. In this case, we will provide you with the stored personal data. You also have the right to the information specified in detail in Art. 15 para 1 GDPR. However, the aforementioned right is not unlimited; the limitations of the right can be found in particular in Art. 15 para 4 GDPR.

You have the right to obtain without undue delay the rectification of inaccurate personal data concerning you and to completion of incomplete personal data in accordance with Art. 16 GDPR.

You have the right to obtain the erasure of personal data concerning you without undue delay acc. Art. 17 GDPR. The right to erasure (“right to be forgotten”) is not unrestricted. In particular, erasure cannot be demanded, if we need to process your personal data further in order to perform our contract, to fulfil a legal obligation or to assert, exercise or defend legal claims. The requirements and restrictions of the right to deletion are set out in detail in Art. 17 GDPR.

You have the right, in accordance with Art. 18 GDPR, to request that the processing of your personal data be restricted if one of the conditions of Art. 18 para 1 GDPR is met. In this case, we may continue to store this data but may process it only under strict conditions. The conditions and restrictions of the right to restrict processing are set out in detail in Art. 18 GDPR.

Pursuant to Art. 20 GDPR, you have a right to data portability. You may request to receive the personal data provided by you, which we process in an automated process on the basis of the contract existing between us or your consent, in a structured, common and machine-readable format. In addition, you may request us to transmit this data directly to another responsible party, insofar as this is technically feasible. The requirements and restrictions of the aforementioned rights in detail can be found in Art. 20 para 3 and 4 GDPR.

You can withdraw your consent to the processing of your personal data at any time. Please note that the withdrawal only takes effect in the future and does not affect the legality of the processing carried out based on the consent up to the withdrawal.

Information about your right to object according to Art. 21 GDPR

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6 para 1 lit e GDPR (data processing in the public interest) and Art. 6 para 1 lit f GDPR (data processing based on balancing of interests); this also includes profiling under these provisions within the meaning of Art. 4 No. 4 GDPR.

If you object, we will no longer process your personal data, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves the purposes of asserting, exercising or defending legal claims.

In individual cases, we process your personal data for direct marketing purposes. You have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object to the processing for direct marketing purposes, we will no longer process your personal data for such purposes.

Objections do not require a particular form and no costs are incurred, other than the transmission costs according to the basic tariffs. If possible, any objection should be addressed to the above-mentioned address or email.

The above notifications and measures requested by you will be made available to you free of charge in accordance with Art. 12 para 5 GDPR.

You have a right to complain to a data protection supervisory authority if you are of the opinion that the processing of your personal data violates the GDPR, without prejudice to any other administrative or judicial remedy.

8. To what extent do you apply automated individual decision-making, including profiling?

In the context of accessing our website or in the context of contacting us by form or e-mail, we do not use any fully automated decision-making pursuant to Article 22 GDPR. Should we use these procedures in individual cases, we will inform you about this separately if this is required by law. We do not process your data automatically with the aim of evaluating certain personal aspects (profiling).

9. is there an obligation for me to provide data?

You must provide the personal data that is required for the use of our website for technical or IT security reasons. If you do not provide this data, you will not be able to use our website.

When contacting us by form or e-mail, you only need to provide the personal data that is required to process your request. Otherwise, we will not be able to process your request.

10. Sending of cost estimates by email

With the following instructions, we inform you about the contents of our e-mail dispatch of cost estimates as well as the registration, dispatch and statistical evaluation procedure and your rights of objection.

By clicking on the "Inquiry" button, you can receive information about medical treatments from our partner clinics. By entering your first name, surname, e-mail address, telephone number, type of treatment, treatment date in the form and ticking the declaration of consent, you agree to the processing of health-related data and within the scope of the procedure described below.

After submitting the declaration of consent or sending the form, we will send by e-mail appointment proposals for an individual initial consultation with our health consultants. During our free consultations and/or via e-mail, we will answer your questions about treatment methods, doctors, clinic locations and prices, and work with you to select the healthcare provider that is right for you.

Email content: The sending of cost estimates and other promotional information is done via e-mail. Insofar as its contents are specifically outlined in the context of a registration, you are decisive for the user's consent. For the rest, they contain information about our products, offers, promotions and our company.

Statistical collection and analyses - The cost estimates and offers in the context of sending e-mails contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved when our e-mails are opened. Within the scope of this retrieval, technical information, such as information on the browser and your system, as well as your IP address and the time of the retrieval are initially collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behaviour based on the retrieval locations (which can be determined with the help of the IP address) or the access times. Statistical surveys also include determining whether emails are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual recipients. However, it is not our intention to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

The implementation of statistical surveys and analyses as well as logging of the registration process, are carried out on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO. Our interest is directed at the use of a user-friendly and secure e-mail dispatch, which serves our business interests as well as the expectations of users.

Cancellation/revocation: You can unsubscribe from receiving our emails at any time, i.e. revoke your consent. You will find a link to unsubscribe at the bottom of every email with promotional content. If users have only signed up to receive emails without using referral services and have cancelled this subscription, their personal data will be deleted.

11. Mediation to our partner clinics

At your request, we will take over the complete organization for the initial appointment at the clinic of your choice. When you make an appointment, your master data (address and contact details) as well as health-related data required for the initial consultation, such as desired treatment methods and appointment date, will be transmitted to the attending physician. For reasons of data protection and medical confidentiality, the treating physicians, clinics and healthcare providers do not send any health-related data concerning you back to Qunomedical.

12. Cookies

We use cookies on our website. Cookies are small text files, usually consisting of letters and numbers, which are stored on the user's computer when visiting certain Internet pages.

Some of these cookies are essential for our website to function, while other cookies help us improve our website by giving us insight into how you use the website.

By default, we only use necessary cookies. Necessary cookies enable the core functionalities of our website. The website cannot be displayed correctly without these cookies or individual areas may not function properly. Necessary cookies can only be prevented by appropriate settings in your browser.

We only use cookies that are not necessary for the website to function ("non-essential cookies") if you have given your consent via our cookie banner. You can return to our privacy information at any time and withdraw your consent or make changes.

Alternatively, you can prohibit the storage of cookies individually via the settings of your browser (the help page of the browser will tell you how to set the cookie handling). You can find help on cookie management in the most common browsers at the following addresses:

  • Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen

  • Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

  • Google Chrome: https://support.google.com/accounts/answer/61416?hl=de

  • Opera: http://www.opera.com/de/help

  • Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE.

13. Processing of personal data in the context of the use of external online services

13.1 Google Analytics

We use the web analytics service Google Analytics from Google Ireland Limited (registration number: 368047), Gordon House, Barrow Street, Dublin 4, Ireland (parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) hereinafter "Google".

The web analytics service Google Analytics uses cookies. The information generated by the cookies about the use of our website is usually transmitted to a Google server in the USA and stored there. There are privacy risks associated with the processing of your data in the USA, see above. By giving your consent via our cookie banner, you consent to the processing of your data in the USA, despite potential access by US authorities, Art. 49 para. 1 p. 1 lit. a GDPR.

Google processes the data for us to evaluate the use of our website by the website visitors, to create reports about the activities within our website and to provide further services connected with the use of our website. In doing so, pseudonymous usage profiles of the website visitors are created from the processed data.

During your visit to the website, the following information is collected, among other things:

  • Pages viewed,

  • Achievement of contact targets, such as contact requests or newsletter sign-ups,

  • Your use of our website, for example, clicks and time spent on one of our pages,

  • Your approximate location (country),

  • Your IP address (in shortened form, so that no clear assignment is possible),

  • Technical information such as browser type, internet provider used, terminal device and screen resolution,

  • Via which website or advertising medium you came to us?

Google Analytics stores cookies in your browser for a period of two years since your last visit. These cookies contain a randomly generated user ID that can be used to recognise you on future visits to the website.

The recorded data is stored together with the randomly generated user ID, which enables the evaluation of pseudonymous user profiles. This user-related data is automatically deleted after 14 months. Other, non-personal data remain stored in aggregated form for an unlimited period of time. The IP address transmitted by your browser will not be merged with other data from Google.

We use Google Analytics with IP anonymization enabled. This means that the IP address of the user is shortened by Google within the European Union or European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

You can prevent the storage of cookies either by rejecting them in our cookie banner or by setting your browser accordingly; users can also prevent the collection of the data generated by the cookie and the transmission to Google as well as the processing of this data by Google by downloading and installing a browser opt-out plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

We use Google Analytics Remarketing to display the ads we place with Google or its partners only to users who have also shown an interest in our website or who have certain products or services (e.g. interests in certain topics on our website), which we transmit to Google (so-called "remarketing"). With the help of remarketing, we want to ensure that our ads correspond to the interests of users and are not harassing. You can permanently object to cross-device remarketing/targeting by deactivating personalized advertising in your Google account; follow this link: https://www.google.com/settings/ads/onweb/.

Further information on data processing by Google, settings and objection options can be found on the Google website at https://policies.google.com/technologies/partner-sites.

13.2 Google Ads

We use the Google Ads service of Google Ireland Limited (registration number: 368047), Gordon House, Barrow Street, Dublin 4, Ireland (parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) hereinafter "Google".

The processing of data within the scope of this service also takes place in the USA. The processing of your data in the USA is associated with privacy risks, see above. By giving your consent via our cookie banner, you consent to the processing of your data in the USA, Art. 49 (1) p. 1 lit. a GDPR.

Google Ads is an internet banner advertising service that allows us to display ads in both Google search engine results and the Google advertising network. Google Ads allows us to pre-define certain keywords that will display an ad in Google's search engine results only when the user performs a keyword-relevant search. In the Google advertising network, our ads are displayed on topic-relevant websites by means of an automatic algorithm and in compliance with the keywords we have previously defined.

The purpose of our use of Google Ads is to advertise our website by displaying advertisements on the websites of third-party companies and in the search engine results of Google and, if applicable, to display third-party advertisements on our website.

If you access our website via a Google ad, a so-called conversion cookie is stored on your computer by Google. A conversion cookie loses its validity after thirty days and is not used for your identification, but it is tracked whether certain subpages of our website were called. Through the conversion cookie, both we and Google can track whether you have reached our website via an ad, completed an action (e.g., a purchase) or cancelled.

The data and information collected through the use of the conversion cookie are used by Google to create visit statistics for our website. These visit statistics are in turn used by us to determine the total number of users who were referred to us via ads. We use this information to measure the success of our ads and to optimize our ads for the future. Neither our company nor other advertisers of Google Ads receive information from Google by means of which the data subject could be identified.

Instead of using our cookie banner, you can also prevent the setting of cookies by means of an appropriate setting in your internet browser. Such a setting of the Internet browser used would also prevent Google from setting a conversion cookie on your computer. In addition, a cookie already set by Google Ads can be deleted at any time via the browser. Furthermore, it is possible to object to interest-based advertising by Google. To do this, you must call up the link www.google.de/settings/ads from any of the Internet browsers you use (on any device) and make the desired settings there.

If you wish to object to interest-based advertising by Google, you can use the opt-out options provided by Google: http://www.google.com/ads/preferences.

Further information and Google's applicable privacy policy can be found at https://policies.google.com/technologies/partner-sites.

13.3 Fullstory

We use Fullstory, a web analytics software on our website. The service provider is the American company Fullstory Inc, 1745 Peachtree St NE, Atlanta, GA, USA.

Based on your consent according to Art. 6 para. 1 lit a GDPR to analyze your user behaviour on our website. FullStory records information about the behaviour of website visitors, enabling us to analyze it and improve the user experience on our website. In doing so, FullStory processes, among other things, information on clicks, mouse movements, input (with the exception of sensitive information), scrolling movements, browser used, device type, IP address, pages visited and session duration.

You can withdraw your consent for data processing at any time with effect for the future by using the following opt-out link: https://www.fullstory.com/optout

13.4 Integration of YouTube videos

We have integrated YouTube videos into our online offer, which are stored on http://www.YouTube.com of Google Ireland Limited (registration number: 368047), Gordon House, Barrow Street, Dublin 4, Ireland (parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) and can be played directly from our website. The legal basis for the use of YouTube is your consent in accordance with Art. 6 (1) p. 1 lit. a) and Art. 49 (1) p. 1 lit. a GDPR.

The videos are integrated in such a way that data about you as a user is only transmitted to YouTube when you play the videos. We have no influence on the data transmission to Google that then takes place.

By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website and data on location (GPS data), IP address and devices used, including information on objects in the vicinity of your device, such as WLAN access points, radio masts and Bluetooth-enabled devices, as well as sensor data from your device (see YouTube privacy information of the provider). This is done regardless of whether you are logged in to Google or YouTube. If you are logged in, however, your data may be assigned to your account. If you do not wish to have your data associated with your YouTube profile, you must log out before activating a video. YouTube stores your data in case you are logged in as a user profile and uses them for purposes of providing the services, maintaining and improving the services, measuring performance, developing new services and providing personalized services, including content and advertisements. You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.

The processing of data within the scope of this service also takes place in the USA. The information generated by the cookies about the use of our website is usually transferred to a Google server in the USA and stored there. There are corresponding risks associated with the processing of your data in the USA. By giving your consent via our cookie banner, you consent to the processing of your data in the USA, despite potential access by US authorities, Art. 49 para. 1 p. 1 lit. a GDPR.

For more information about the purpose and scope of data collection and processing by YouTube, please see the privacy information. There you will also find further information about your rights and setting options to protect your privacy:

YouTube's privacy information can be found at https://policies.google.com/privacy and opting out of personalized advertising is possible at https://adssettings.google.com/authenticated.

13.5 Newsletter

With the following information, we inform you about our newsletter as well as the registration, dispatch and evaluation procedure and inform you about your rights of objection. If you subscribe to our newsletter, you agree to receive the newsletter and the described procedures.

Newsletter content: We send newsletters, e-mails and other electronic notifications with promotional information (hereinafter "newsletter") only on the basis of the consent of the recipient or on the basis of legal permission. If we specifically describe individual newsletters as part of the registration process, this description is decisive for the consent of a newsletter subscriber. If there is no separate description, you will receive information about our products, offers and promotions as well as information about our company in our newsletters.

Double-Opt-In: The registration for our newsletter takes place in the so-called Double-Opt-In procedure. This means that after registering for the newsletter, we will send you an e-mail in which we ask you to confirm your registration. This confirmation serves to ensure that only persons who have access to the specified e-mail address register for our newsletter. We log the registrations to the newsletter in order to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. Changes to your data stored with the newsletter service provider are also logged.

The newsletter is sent via "Salesforce". You can view the privacy policy of the newsletter service provider here: https://www.salesforce.com/eu/company/privacy/full_privacy/

The newsletters contain a so-called web beacon, i.e. a pixel-sized file that is retrieved from the server of the newsletter service provider when the newsletter is opened. Within the scope of this retrieval, technical information, such as information on the browser and your system, as well as your IP address and the time of the retrieval are initially collected. This information is used for the technical improvement of the services on the basis of the technical data or the target groups and your reading behaviour on the basis of their retrieval locations (which can be determined with the help of the IP address) or the access times. Statistical surveys also include determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor that of the dispatch service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

The dispatch of the newsletter and the measurement of its success are based on the consent of the recipients in accordance with Art. 6 Para. 1 Sentence 1 lit. a), Art. 7 GDPR in conjunction with § 7 Para. 2 No. 3 UWG or on the basis of the legal permission in accordance with § 7 Para. 3 UWG.

The logging of the registration process takes place on the basis of our legitimate interests pursuant to Art. 6 (1) sentence 1 lit. f) GDPR and serves as proof of consent to receive the newsletter.

You can unsubscribe from our newsletter at any time, i.e. revoke your consent. You will find a link to cancel the newsletter at the end of each newsletter. If users have only subscribed to the newsletter and cancelled this subscription, their personal data will be deleted.

13.6 Google Fonts (offline integration)

Google Fonts are external fonts of Google Ireland Limited (registration number: 368047), Gordon House, Barrow Street, Dublin 4, Ireland, https://www.google.com/fonts. The integration of Google Fonts takes place locally and offline so that there is no data transmission to Google.

13.7 Adobe Fonts

We use Adobe Fonts from Adobe Systems Software Ireland Ltd. 4-6 Riverwalk, Citywest Business Campus, Dublin 24, the Republic of Ireland ("Adobe") for a visually appealing design of our website.

This service allows us to access the Adobe font library. In order for the fonts we use to be integrated, your browser must establish a connection to an Adobe server in the USA and download the required font. Adobe thereby receives the information that our website was accessed from the IP address of your device.

Adobe Inc., 345 Park Avenue, San Jose, California 95110-2704, USA, has committed itself by entering into standard data protection clauses to ensure the European data protection principles and the European level of data protection also in the context of data processing taking place in the USA. For more information about Adobe Fonts, please see Adobe's privacy policy at https://www.adobe.com/de/privacy.html.

13.8 Unbounce

Websites and advertising campaigns (landing pages) of the service Unbounce, the third-party provider Unbounce Marketing Solutions Inc, 400-401 West Georgia Street, Vancouver, BC, Canada, V6B 5A1.

These pages are hosted by Unbounce and the user's browser communicates directly with Unbounce so that the user's IP address is transmitted and cookies can be set. All information entered by the user on these pages is also stored by Unbounce. Qunomedical is then provided with an evaluation of the activities. Further information on Unbounce and data protection at Unbounce can be found here: http://unbounce.com/privacy/

13.9 Trustpilot

We use the Trustpilot customer rating platform for our website. The service provider is the Danish company Trustpilot A/S, Pilestraede 58,5, 1112 Copenhagen, Denmark. You can find out more about the data processed through the use of Trustpilot in the privacy information at https://legal.trustpilot.com/for-businesses/business-privacy-policy

13.10 Facebook Pixel

Based on your consent (via our cookie banner), we use the so-called "Facebook Pixel" of the social network "Facebook", which is operated by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (parent company: Meta Platforms Inc., 1 Hacker Way, Menlo Park, CA 94025, USA).

With the help of the Facebook pixel, it is possible for Facebook to determine the visitors to our website as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us on Facebook only to those Facebook users who have also shown an interest in our website or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and do not have a harassing effect. With the help of the Facebook pixel, we can further track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

The Facebook pixel is part of our websites as JavaScript code and sets cookies on your device. When you log in to Facebook or visit Facebook while logged in, the visit to our website is noted in your profile. The data collected about you is anonymous for us, so it does not offer us any conclusions about the identity of the user. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and can be used by Facebook for market research and advertising purposes.

The collected data is also transferred by Facebook to the USA and other third countries. Please note that the protection of personal data in the USA and third countries does not correspond to the level of data protection required by the EU. In particular, there is a lack of enforceable rights that safeguard the protection of your data against access by government authorities. Thus, there is a risk that these government agencies can access personal data without the data transmitter or the recipient being able to effectively prevent this. If you do not want Facebook to be able to associate your visit to this website with your Facebook user account, please log out of your Facebook user account.

The processing of the data is the joint responsibility of Facebook and us in accordance with Art 26 GDPR. The primary responsibility for the processing of personal data in the context of the plugins lies with Facebook and all obligations under the GDPR are fulfilled with regard to the processing of personal data by Facebook (in particular, the information obligations pursuant to Art. 12 et seq. GDPR, ensuring the rights of data subjects pursuant to Article 15 et seq. GDPR, notification of data breaches pursuant to Articles 33, 34 GDPR).

You can find Facebook's privacy notice at https://www.facebook.com/about/privacy/.

You can object to the data collection by the Facebook pixel and use your data to display Facebook ads. To adjust which types of ads are displayed to you within Facebook, you can visit the page set up by Facebook and follow the instructions there regarding the settings for usage-based advertising: https://www.facebook.com/settings?tab=ads.

13.11. Vercel

We use "Vercel", a cloud deployment platform, on our website. The provider is Vercel Inc, 340 S Lemon Ave #4133, Walnut, CA 91789, USA. Vercel is a cloud platform through which we deploy our website.

This means that your visit to our website is processed or passed through Vercel's servers. The data associated with your visit to our website is also transmitted to Vercel. This is necessary in order to successfully process your browser request. This data includes the browser type/version, the operating system used, the referrer URL (the previously visited page), the IP address, the time of the server request, and cookies.

Depending on the server location, this data may also be transferred to the USA. On the basis of data processing at recipients located in third countries or there, VErcel uses so-called standard data protection clauses (Article 46 (2) and (3) DSGVO).

Vercel's privacy policy can be found at https://vercel.com/legal/privacy-policy.

13.12. Pardot

Web analysis and optimization with the help of the service Pardot, the third-party provider Pardot, Pardot LLC, 950 E. Paces Ferry Rd. Suite 3300 Atlanta, GA 30326, USA. We use Pardot to evaluate how visitors use the website. It uses Javascript and cookies to identify website visitors, analyze email campaigns, and track website forms. Anonymous visitor information may be shared with other Pardot customers. For more information about Pardot cookies, please visit the following URL: http://help.pardot.com/customer/portal/

14. Our social media pages

You can find us on social networks and platforms so that we can also communicate with you there and inform you about our services.

We point out that your data may be processed outside the European Union / European Economic Area and that the data is usually processed for market research and advertising purposes. Profiles can be created from the usage behaviour and resulting interests of the users. These profiles can, in turn, be used, for example, to place advertisements within and outside the platforms that presumably correspond to the interests of the users. For this purpose, cookies may be stored on the computers of the users, in which the user behaviour and the interests of the users are stored. Other data may also be stored in these usage profiles, especially if the users are members of the respective platforms and are logged in to them.

We only link to our company profiles on the respective social networks on our website. However, please note that when you click on a link to the social networks, data is transmitted to their servers. If you are logged in to the respective social network at this time with your username and password, the information that you have visited our company profile on the respective social network from our website will be transmitted there and the respective provider can store this information in your user account.

In principle, we have no influence on the data processing of social networks. However, we receive statistics from them about the use and visits of our company profile in their social network (e.g. information about the number of views, interactions such as likes and comments as well as summarized demographic and other information or statistics). For more information about the data processed by the social networks, please see the respective privacy notices linked below.

Insofar as we receive your personal data in the context of our social media profiles (e.g. in the context of communication), you are entitled to the rights mentioned in this privacy notice. You can address your requests regarding data processing within the scope of our company profiles to us via the contact data mentioned above.

If you also wish to exercise rights against the provider of the social network, the easiest way to do so is to contact the respective network directly. The network knows both the details of the technical operation of the platform and the associated data processing as well as the specific purposes of the data processing. The contact details can be found in the privacy notice linked below. We will also be happy to support you in exercising your rights, insofar as this is possible for us.

The processing of your personal data is generally based on your consent in accordance with Art. 6 para 1 sentence 1 lit. a GDPR. The legal basis is also Art. 6 para 1 lit. b GDPR if we receive and process your data as part of a contract-related inquiry. The legal basis for the linking and operation of our company profiles in social networks, including the receipt of statistics on the use of our company profiles, is Art. 6 para 1 lit. f GDPR based on our legitimate interest in our corporate communication in the respective social networks.

For information on the respective processing and the objection options, we refer to the privacy notice of the networks linked below:

  • Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland), We operate our Facebook page on the basis of a shared personal data processing agreement with Facebook - Privacy Information: https://www.facebook.com/about/privacy/, Opt-Out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com.

  • Instagram (Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland), online photo and video sharing service, privacy information https://help.instagram.com/519522125107875/?helpref=hc_fnav

  • LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland), a social network for maintaining existing and making new business contacts - privacy information https://www.linkedin.com/legal/privacy-policy, opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

  • Twitter (Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland), microblogging service - privacy information: https://twitter.com/de/privacy, opt-out: https://twitter.com/personalization

  • Google YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), video portal - privacy information: https://policies.google.com/privacy, opt-out: https://adssettings.google.com/authenticated

  • Pinterest (Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA) - Privacy Information/ Opt-Out: https://about.pinterest.com/de/privacy-policy.

  • Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany), a social network for maintaining existing business contacts and making new ones - privacy information/opt-out: https://privacy.xing.com/de/datenschutzerklaerung.

  • Vimeo (Vimeo, Inc. 555 West 18th Street , New York, New York 10011, Privacy@vimeo.com - Privacy Information (https://vimeo.com/privacy).

Last update 25.11.2022